Careers Opportunities

The Senior Software Engineer works on Intelligent Multi-Functional Software System at the heart of a disruptive 3D metal printing system.  The Senior Software Engineer works with materials scientists and program managers to implement the core software to driving our printing process. The work requires strong geometry skills in addition to general software engineering skills.

ESSENTIAL RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable and maintainable code
• Understand and generalize user requirements
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug, upgrade and optimize existing systems
• Comply with project plans and industry standards
• Initiates and participates in process improvement activities as approved and directed by supervisor
• Participates in team and other assigned meetings
• Other duties as needed or required

EDUCATION:

Desired:  Master’s degree from an accredited university in an applicable field such as computer science, engineering plus some job-related experience.

Required: Bachelor’s degree from an accredited university in computer science or a related field plus at least two years of applicable and job-related experience.

EXPERIENCE:  Required:  Minimum of 5 years of industry experience in software product development or equivalent educational/academic experience.

OTHER REQUIREMENTS:

• High level of commitment to contribute to a positive, high-paced and results-oriented work environment
• Strong written and oral communication skills.
• The ability to build and maintain relationships and work collaboratively across the organization.
• At least 3 years of application programming experience with C/C++ in one or more of the following environments: Windows and/or *nix and/or MacOS
• Knowledge of low-level threading primitives and real-time environments of Windows and *nux
• Strong proficiency in C++, with fair knowledge of the language specification. (C++ 11/14/17)
• Proficiency in software engineering principles and engineering tools
• Solid background in Computational Geometry, 2D and 3D
• Ability to document requirements and specifications
• Self-driven and independent thinking. Ability to work independently.
• Strong desire to work for an early stage startup company on disruptive technologies and make it a success.

The Process Technician position involves working with a range of tools and operating the world’s most advanced 3D printer technology that brings 3D metal printing into mainstream production manufacturing.   We are looking for process technicians who are mechanically inclined and interested in utilizing their technical aptitude in an exciting position to expand their career!

OVERVIEW: The Process Technician’s role is to assist Process Engineers in the execution and analysis of 3D Printed builds and perform maintenance in support of tool operation within the overall scope of the process engineering function at the company.  The primary function of this position is to operate 3D printers and supporting tools following detailed procedures and safety guidelines.

ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Follow procedures to operate 3D Printers in our lab with attention to detail
• Monitor additive material levels and replace materials when needed
• Remove completed metal parts from machine after 3D printing completed
• Preventive maintenance of supportive tools
• Perform basic part finishing with grinding and band saw equipment
• Follow procedures to perform basic metrology on the parts after printing
• Initiate and participate in process improvement activities as approved and directed by supervisor
• Participate in team and other assigned meetings
• Other duties as needed or required

EDUCATION:  Desired:  Undergraduate degree from an accredited university in an applicable field such as engineering, computer science, etc.  or equivalent job-related experience.

EXPERIENCE:  Required:  Professional working experience in a laboratory, manufacturing, or research and development environment.

Desired:  2 year of directly applicable experience operating machines in a lab or manufacturing environment

OTHER REQUIREMENTS:

• Committed to quality, safety and communication
• Good computer skills to enter data and record information
• Good mechanical aptitude (basic machine operations, monitoring, debugging)
• Aptitude to follow process instructions
• Understanding of production procedures
• Willing to perform repetitive tasks for extended periods
• Attention to detail
• Demonstrated experience following established safety rules and regulations
• Ability to maintain a safe and clean work space
• Team-oriented and self-directed

PHYSICAL DEMANDS 

Able to lift a maximum of 60 pounds and stand for extended periods of time

OTHER PHYSICIAL REQUIREMENTS

• Must wear steel-toed boots,
• Must wear protective eye-wear,
• May require hearing protection
• High frequency of computer keyboarding
• High frequency of viewing a computer monitor
• Other personal protective equipment as applicable.

WORK ENVIRONMENT

Work is performed primarily in a manufacturing laboratory during day and night shifts.

Velo3D is seeking an experienced leader to build an industry leading applications engineering function including field and HQ based applications, customer applications intelligence and customer/solutions quality.  The Application Director will be a key leader working closely with sales, business development and product leaders to support customer engagement winning manufacturing applications and making them successful. The successful candidate will be adept at both technical as well as business leadership.

The application organization includes key functions that are a key anchor and unique for Velo3D’s value proposition including quality of the parts manufactured and the real-time controls. Applications can demonstrate and support this value proposition on-site with customers and/or with the end customer in multiple ways from consulting on new designs to SPC data of manufactured parts. This creates a unique in-the-market opportunity to engage the end customer with the goal of developing N+1, N+2, N+3 (etc.) customer-product opportunities and develop high-value, lower-risk market opportunity road-maps.

Team Dynamic

Reporting to the Chief Product and Marketing Officer the successful candidate will work closely with sales, BD, product engineering, R&D, and marketing. Velo3D values innovation and creativity and provides an environment that allows your creativity to flourish. Our lean team structure enables you to work directly with Velo3D leaders in informal settings and events, information sessions, and weekly tech talk lunch seminars. This is a self-starter with a “roll-up-the-sleeves” mindset who enjoys working in a highly dynamic startup environment.

Position Description

• Develop and manage a combination field and HQ-based team on design-win specific apps activities.
• Be responsible for the internal application and demo part study/printing/testing processes to support business development to win manufacturing design wins. This includes gathering part requirements and defining success criteria.
• Be responsible for understanding the customer cost trade-offs for parts, gathering the cost information for the whole product cost including building, machining and testing and the customers alternatives. As such assessing Velo3D’s value proposition for specific sales and business development (design-win) opportunities.
• Support marketing and sales to drive adoption of the solution by gathering customer inputs and feedback, as well as educating and delivering the messages and technical information in pre- and post-sales settings.
• Be responsible for the field applications support during the installation and bring up of a new customer with on-site and remote support.
• Develop and manage Customer Applications intelligence: track and report on customer part information detail throughout the customer life-cycle to provide intelligence that drives future business and product decisions.
• Lead the customer and solution quality function with responsibilities including monitoring the performance of internal and external fleet of printers in terms of process/tool input variables performance, stability and distribution, as well as produced material quality (including processes and procedures for generating data).
• Be responsible for customer and solution quality to ensure clear FAT and SAT criteria and test execution, as well as performance health monitoring during product life. This will include initiating, driving and reporting of customer corrective action process in conjunction with PMO, Customer Success organization, as well as other cross-functional teams.

Qualifications

• A technical undergraduate degree required, graduate degree desired.
• At least 5 years working experience in a multi-functional leadership role with global responsibilities in customer facing roles.
• Ability to work more independently and organize unstructured information.
• Previous experience in product development and/or application engineering desired.
• Desired experience in design lifecycle for manufacturing.
• Very customer centric with experience in supporting products operating in manufacturing environments.
• Experience in establishing a quantified value proposition (including cost of ownership modeling and selling).
• Proven track record of understanding business value (in this case: integrating knowledge of alternative manufacturing pathways and their cost of ownership as well as optimal way of implementation, understanding the customer business).
• Required experience in product management for complex software and hardware systems.
• Demonstrated results based on data driven analytical approach with high attention to detail
• Self-motivated, strong presentation skills, strong organizational skills.
• Strong written and verbal communication (you will be the key product spokesperson).
• Excellent teamwork and people skills.
• Ability to manage multiple tasks and work towards long-term goals.
• Familiar with development processes.
• Adept with UML, schematics, and stack diagrams.
• Experience with brand development and digital marketing are a plus.

SPECIFIC LEADERSHIP CHARACTERISTICS FOR THIS ROLE

• Execution excellence: Can prioritize tasks and methodically drive forward towards a result or goal. Delivers high quality on time and has attention to detail. Proven ability to “peel the onion” and use data effectively in decision making. Can work with program management, support, marketing and engineering to drive to a successful outcome.
• Grasp of business value: Understands our business and how it operates and simultaneously understands our customer’s business and the market factors that matter most to them (e. how to build a business case for MFG cost, for cost of quality and for cost of development). Identify customer’s opportunities and the conditions necessary for their success and provide feedback into the product management process.
• Effective Communicator: Communicates well with customers at all levels of management and internally with the team as well as peers and leaders. Ability to communicate complex issues in crisp, concise way and ability to put technical issues in context of business.

• Quick and versatile technical learner: Learns quickly when facing new problems. Can learn and process information from diverse fields. Connects the dots quickly. For example, the understanding technical interaction of HW, SW, lasers and material science is complex and the success of this role and such technical understandings depend on creating deep relationships with engineering, as well as customers based on a strong technical foundation. Can rely on set of experiences in the process of developing complex systems and the related process development and capability characterization.
• Acts with Integrity & Trust: Widely trusted, direct, truthful and is a person of high character. Acts consistently and in line with a clear and visible set of values and beliefs.
• Leader holding one-self and others accountable – Be a role model for the team driving accountability for results across the team in a hands-on fashion. Ability to align customer expectations with ability to deliver and solve problems.

EDUCATION

B.A. /B.S. in a technical field required.

POSITION OVERVIEW: 

The Process Engineer performs experiments to develop novel metal 3D printing processes under the supervision of senior engineers and technologists, and works with senior staff to put together project plans and detailed experimental designs.

ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Work independently to execute experiments from preparing solid models, convert to files that can be printed, schedule files to be printed, troubleshoot issues that occur during print and analyzing parts after print.
• Make detailed observations of experiments and note any anomalies on the tool during the run and troubleshoot any anomalies.
• Perform all post-build analysis including metrology measurements such as tensile properties, surface roughness measurements and metallographic analysis.
• Analyze in-build metrology data to gain insight into mechanisms of variable part performance.
• Responsible for recording all data in a summary presentation for each experiment and prepare weekly update that summarizes the experimental progress on the project.
• Work with process team to analyze experimental observations and data, plan and execute subsequent experiments based upon prior results.
• Participate in on-call schedule rotation to serve as process escalation contact for operations team.
• Follow procedures to operate 3D Printers in lab.
• Remove completed parts from machine after 3D printing completed.
• Participate in team and other assigned meetings.
• Other duties as needed or required.

EDUCATION: Required:  Post-graduate degree in Materials Science, Chemical Engineering, Physics or related field is preferred; or Bachelor’s degree with 5 years of highly applicable experience

Desired: Ph.D. degree in Materials Science, Mechanical Engineering, or related field.

EXPERIENCE:  Required: Basic Knowledge of DOE and Statistics

Desired:  Experience with CAD or Solidworks modelling.  Coding experience in MATLAB or related software is preferred.

OTHER REQUIREMENTS:

• High commitment to contribute to a positive, high paced and results oriented work environment
• Experience defining and conducting experiments based on required learning; parameterizing cause and effects of experiment, and analyzing experiments data using statistical tools included in software such as JMP or similar
• Ability to organize parts and data
• Committed to quality, safety and communication
• High level of accountability
• Skilled in communicating, both verbal and written, on experimental and other results; and reading complex scientific papers and highlight key phenomena and learning
• Attention to detail
• Team-oriented and self-directed
• Ability to quickly absorb and efficiently incorporate changing project needs

PHYSICAL DEMANDS:   Able to lift a maximum of 60 pounds and stand for extended periods of time

OTHER PHYSICAL REQUIREMENTS while working in laboratory:

• Must wear steel-toed boots
• Must wear protective eye-wear
• May require hearing protection
• High frequency of computer keyboarding
• High frequency of viewing a computer monitor
• Other personal protective equipment as applicable